Where is Remtune located?
Remtune is located in Gainesville, Florida.
Do you ship outside the US?
I do not ship outside of the US at this time. 
Do you travel for work?
Please contact us if you are interested in having Remtune come to you!
Do you test your own products?
All products have been tested on various builds, either my own or a customers. All welded products are leak tested and verified fully functional before shipping them to you. All products are also backed by a 90 day warranty, so if you’re not satisfied for any reason, please contact us and let us know what your issue is, and we will take care of it as soon as possible. 

AnswerYes it is.

AnswerPlease make sure that you follow below steps:

1/ Download the package from your account (the file is in zip format)

2/ Extract the file you've just downloaded.

3/ Find this file: spark-1.0.0-sections-ready.zip in the folder Spark Sections Ready 1.0.0, then you just need to upload spark-1.0.0-sections-ready.zip file to your Shopify store.

Answer

To save your time and reach our support quickly, please follow below steps:

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@domain.com

Answer

Yes, we will assist you to install the template if needed

Answer

Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.

Answer

Yes. You can turn on/off the animation in the Setting page.

Answer

Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).

Answer

Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.

Answer

The theme package includes theme source, Photoshop design files, sample data and manual guide.

Answer

That is not a problem. You just need to modify the width/height ratio in theme settings.

Unable to find satisfactory answers ? Contact Support

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